Wednesday, 15 February 2017

Technical Communications’ Role in National Development



Given its rather subtle nature, technical communications is seemingly overshadowed by marketing communication, mass communication, and corporate communication. This is unarguably because the three draw heavily on mass media to facilitate delivery of output while the former mostly delivers passively through instructional leaflets, manuals, and online help guides.  


However, the practice has a vital part to play in industrialisation goals of any country.  This is even truer in the technology driven development grounded on constant innovations and scientific inventions. Incidentally, the practice goes beyond advancing new age necessities and enriches traditional needs. This is evident in promoting proper, valuable, and quality documentation and information.


It again, comes out to bring positive change in the society through providing tactics and ideas for civil advocacy.  Great speeches are products of technical communications; and so are well written constitutions, white and green papers; alongside petitions for policy and lawmaking. It enhances governance through endorsing transparency and accountability culture. 


Under the industrial sphere this practice plays the most exceptional role. No other branch in communication can produce quality user-instructions, installation and assembly manuals and specifications better than this specialisation. The profession helps engineers and technologists produce higher value productivity. The deliverables of this being that equipment and technology developed is used well by ensuring dangers and vulnerabilities are minimised, wastage is reduced, and maximum utility is realised.


In the administrative space, the practice is responsible for developing of contracts and documentation. Professionals in the legal, accounting, and human resources fraternity are assisted. Writing of company and job profiles; drafting of employment and supply contracts; producing service charters and strategic plans; as well as business reports presented as annual financial or economic reports are evidence of output. 


There is a clear contribution under commercial realm. For example, when communication is used in marketing pharmaceuticals, marketers will not use pure marketing communication strategies that employ popular inducements such as “Buy -one -get one -free” unless they are dealing with non-prescription products. They instead use technical communication approaches since the motive is not to sell large quantities but rather right and accurate dosage.  


Last but not least, it is useful in the academia world. The writing of first-rate research papers, topnotch articles and quality tutorials utilises the resource. All these play a role in building a country economically, socially, and politically.  


The specialisation is decidedly professional in two ways. The first is that it is a language for all experts communicating their work to non-members. This means professionals in their specific jurisdictions must remove jargon from conversations for the sake of clarity and comprehension.  The second is that communication practitioners are capably trained and employed to bridge hurdles in the flow of information from technical experts to lay people.